Take the first step to reconstruct your retail banking customer service experience with our remarkable EaZy-Q® Solutions today. Exceptional service leads to better financial results and happier customers. Banks and financial institutions have benefited through EaZy-Q® System by providing a tool they can interact and engage with their customers at a better level. Our System helps banks improve customer service by providing hassle free experience and less waiting time at the branch. EaZy-Q® has also help banks in increasing staff productivity by virtual queue management and also by providing tools like Real Time Analytical & Graphical report, Live Dashboards, Alerts and notifications for all levels of management needs.
EaZy-Q® outdoor queue management solutions provide a unique way of handling customer inflow in the large open area through its economical queue system. This is an electronic queue system which eases the manual efforts and stimulates the queue in a smooth manner. It is an easy to use wireless queuing system which customizes according to the requirements. This system can be used to manage the customer’s pickup area, car parking lots, courier delivery lots, water delivery pickup area and much more.
Schools, Colleges & Universities admissions and registration offices often experience high volume of students before the start of each semester / admission year. With these high volumes, keeping administrative areas managed and informed is essential. Our services help students benefit from our built-in real time simulations which reduces the confusion by providing proper guiding displays and announcements. EaZy-Q® system helps to deliver more responsive service and meet specialized student’s requirements e.g. if students wants to buy books, pay for fees or collect books, they just get token and EaZy-Q® manages rest of the flow.
EaZy-Q® Delivery Pickup Management Solution provides full integration to your store infrastructure and provides self-items ordering intuitive interface to boost efficient delivery and offer your customers fantastic flexibility.
Our advance system can control each store’s opening times and availability centrally, automatically tag orders according to their location and then filter by type, Set minimum time between order and pickup availability to avoid congestion in the delivery area, dynamic menu based on time ranges and day-to-day availability to manage expectations and much more
EaZy-Q® Correctional Facility management solution provides a smart way of managing distribution of day to day items to the offenders. Our advance solution offers a systematic way to improve scheduled meetings with the prisoners (i.e., Family meetings etc.) by providing and intuitive online booking option to make / reschedule appointments.
Also, our system provide tools like Real Time Analytical & Graphical report, Live Dashboards, Alerts and notifications (and much more) to improve efficiency in the required areas.
Our digital solutions help customer via self-serve kiosk which provides clear and multiple options and help buyer making informed decisions. We are the successfully running digital signage vendor. Our digital signage displays helps modern retailers to capture revenue opportunities by enhancing shopper experiences and engaging customer more efficiently by providing their customer a tool for browsing your store without needing store staff help. We convey information in each and every corner through our centralized digital signage so that it reaches to maximum number of lot. This creates a more enjoyable experience for them and greater more for you.
Our system offers specialized customer flow with built in multichannel flow algorithm so that customer doesn’t have to take multiple tokens numbers for different services offered in the government locations (i.e., Passport Office, Licensing Authorities, Customs Clearance department etc..). Our advance EaZy-Q queue management solution intelligently and seamlessly manages multiple department calls using the same token. Our self-serve Queue management kiosk takes away the stress of reception managed token number distribution and makes it easy to manage huge crowd.
EaZy-Q® provides a smart way to manage long customer queues at the time of booking properties at pre-launch, manage property owners at the payment collection, manage queue at customer service help desk and much more by providing virtual queue management solution where customers can join a queue via a mobile phone or through online booking via website portal. Our System creates a more pleasant waiting environment. With our interactive queue management system, customers are being notified when their turn comes through Mobile App or SMS. This feature has tremendously eliminated crowd congestion at the branch level by keeping customer notified of their turn even when they are not physically present at the site. Customers arrive for service when they are ready to be served.
Automobile industry often face challenges when it comes to providing customer a pleasant and hassle free visits to their customer care location and manage large crowd at the service centers. EaZy-Q® virtual queue management solution via a mobile phone or through online booking via website portal is special designed to cater those needs. With our interactive queue management system, customers are being notified when their turn comes through Mobile App or SMS.
Also, our embedded customer feedback solution provides up to date reports to the management of their customer facing day to day issues so that management can take necessary actions to provide more pleasant environment to their customers.
Embassies Consulates & Visa Service Centers are usually crowded with people in the premises and often create chaos when it comes to manually managing it. EaZy-Q® offers a comprehensive solution to cater all kind of needs and the highest data security parameter. Our advance online booking portal makes it easier for the customers to manage their visit more efficiently and conveniently. This tool helps business to reduce number of people waiting in their premises. It takes away the stress of branch managed token number distribution and waiting period.
Our digital solutions help hotel and resorts via Advertisement kiosk to promote events in the area. Our finest multifunctional Interactive Kiosk can also generate revenue from advertising vendors stationed in the premises. Our customized way finding solutions helps customers by giving directions and navigation to the desired location in the hotel or resort. EaZy-Q® digital signage also provides a way to entertain audience while they are in the elevators to pursue Elevator Promotions.
EaZy-Q® provides with real time queue management notification and queue status for restaurants where customers are notified through SMS OR MOBILE APP notifications when their turn is approaching. EaZy-Q® system also provides store queue data reports. Our system can generate the daily queue reports, providing real-time and historical queue data, including average waiting times and daily customer numbers. Virtual queue management helps the management team to improve their services based on the reports. It helps with self-service kiosk where customers place an order and gets a token.
EaZy-Q® System is designed to create an efficient real time queue management experience. Airports and airlines face the growing challenge of creating exceptional customer service. With heightened security and frequent travel, the passenger experience can be stressful and time consuming. Our System offers advanced Queue management kiosk solutions to enhance the customer experience, primarily in pre-booking, buying air tickets at the travel agent counters and pre-boarding areas at the airport.
EaZy-Q® advance online booking portal makes it easier for the customers to manage their visit more efficiently and conveniently. This tool helps business to reduce number of people waiting in their premises. It takes away the stress of branch managed token number distribution and waiting period.
Our Online Booking is 100% customizable and provides an efficient way to both business and customers to manage the branch visit. Our system provides real time integration with the existing system so that business can online booking hassle free.
One of our strength which make EaZy-Q® stands out is our solution is 100% customizable based on the customer requirements. Due to the open source technology used in designing this queue management solution, our in house developers (certified by MTI Canada) can turn your vission into reality and can integrate with any relational database (Oracle, MySQL, MS SQL Server etc..) . Currently EaZy-Q® offers built-in integration with most of the popular applications (I.e., HIS, CRM etc..) free of charge.
Shipping Logistics companies often face large number of customer 24×7. EaZy-Q® provides unique ways to handling customer inflow to manage both indoor and outdoor customers. Our system helps in customer flow requirements with built in multichannel customer flow so that customer doesn’t have to take multiple tokens numbers for different services. Either customers are waiting inside or in the open shipment pickup area, EaZy-Q® takes cares of both. We have indoor distributed displays for the customer waiting inside the logistics branch office and our Large Dot Matrix displays to keep outdoor customers well informed of their delivery status more smoothly and efficiently.